7 Ways to Instantly Improve Employee Satisfaction
Jun 14, 2021
It seems that many businesses save their appreciation for their customers while forgetting that they spend more time with their own front-line coworkers than with customers. If a business expects its employees to be gracious and provide excellent service to customers, leadership must act that way toward their own coworkers. It is not news to anyone that people who are appreciated by their workplace perform better in their role; what is surprising is what it takes to make them feel empowered and appreciated. It may not be what you expect.
According to careerbuilder.com, only 12% of employees leave their jobs for more money. In fact, over 70% of respondents at hayes.com said they would accept a pay cut to find a “better job.” So if the immediate answer is not more money, what is the key to a “better job”? Lifeworks found that 76% of the workforce doesn’t feel valued by their current employer, so the key to a “better job” or happier employees is clearly appreciation and respect.
One of the first lessons parents teach their kids is to say “Thank you” whenever they receive something. When sending an email, or when a cashier gives us back correct change at a fast-food restaurant, we make sure to use our manners. What is surprising is that strangers, or those we rarely see, are more likely to see more politeness than those closest to us. If we know the key to uplifting those around us is showing gratitude, why don’t we offer more appreciation to those closest to us? For business owners and leaders, the ability to ensure that team members feel appreciated is the example they need to pass the same feeling to their customers. In an economy where it is a struggle to keep good employees, holding on to our top talent is critical to future success.
Knowing that employees rank appreciation highly on the job satisfaction scale, how do companies improve their work-life? Perhaps it is as easy as thanking them today, right now! Find something they are doing right and praise them for it. There is no time like the present for leadership to show how much they appreciate their teams. The coming months provide companies with an excellent opportunity to start showing employees how valued they are.
Here are 7 ways to increase your employee satisfaction!
Celebrate their wins – big or small
Communicate frequently and authentically
Encourage social connections by giving them a place to engage with each other
Actively listen to their concerns or ideas
Focus on growth and development – personally and professionally
Break up the work week routine with an office surprise
Create a positive work environment
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients” – Richard Branson, Entrepreneur