What Customers Say About Their Experience In Acima Leasing Reviews

12/22/25

In Acima Leasing reviews, customers focus on the overall experience from start to finish. What often comes up is that the process feels simple from the start, works when timing matters, and includes support throughout. Here’s a closer look at those parts of the Acima Leasing experience.

Getting Started Is Straightforward

One of the most common things customers mention is how the overall process feels. Many customers are using lease-to-own for the first time and want to know how to find the information they need. With Acima Leasing, all the information a customer needs is easily accessible through the mobile app and website.

Regular searches are for:

  • What is lease-to-own?
  • How does the application process work?
  • What's included in the lease agreement?

A quick look at the Acima Leasing website can help provide the details a customer is seeking. This clarity can help customers navigate how to shop using an alternative to financing, such as lease-to-own. 

The Application Process at a Glance

With a simple form, customers can submit their applications quickly. The application can be completed online or in-store, depending on where you shop.

You will need a few items to complete your application:

  • An active checking account with at least $750 of income per month 
  • 3 months of income history with your current source of income 
  • Government-issued photo ID and an SSN or taxpayer identification number 

When You Need Items Without Waiting

Access is another benefit customers mention. Many explore lease-to-own options because they need items quickly.

With the Acima Leasing application, you can get a quick decision and learn what you are eligible for. Once approved, you could be eligible for up to $5,000 in merchandise.

Customers commonly shop for items such as:

  • Furniture and mattresses
  • Appliances like washers, dryers, dishwashers, and freezers
  • Tires and electronics
  • Computers, tablets, and smartphones
  • Jewelry, handbags, and camera equipment

Having access to a wide range of products gives customers more choice and flexibility in selecting options that meet their needs. There are a few items that are not eligible with Acima Leasing.

 Some products, however, are not leaseable using Acima Leasing:

  • Items meant to be permanently attached to a home or vehicle 
  • Services (e.g., below) 
  • Extended warranties 
  •  Installation 
  • Repairs 
  • High-risk items (e.g., below) 
  • Chainsaws 
  • Trampolines 
  • Drones 
  • Firearms, weapons, and ammunition 
  • Clothing and apparel 
  • Consumables 
  • Gift cards 

Finding Your Information in One Place

Customers also talk about the digital experience. Acima Leasing offers an online customer portal through its website and mobile app. This portal is designed to keep information in one place.

Customers often mention that:

  • The portal is easy to access
  • Information is clearly organized
  • Details are available when needed

Keeping information centralized can help customers feel more informed while using their lease approval amount.

Getting Help When Questions Come Up

While going through the lease-to-own process, customers have found customer service representatives to be understanding and informative. Acima Leasing offers a range of support resources for customers seeking more information.

Those include:

The customer support team is easily accessible through the Acima Leasing website or by phone, ready to assist whenever you need it. Whether you have questions about your lease agreement, need help finding a retailer, or require assistance with your lease renewal payment schedule. 

Choosing Acima Leasing to Shop Today

Looking to choose a new piece of furniture to host at your new home, or needing to replace your oldest appliance on short notice? With over 15,000 retailers, you have options to find what you need by exploring retailers in-store near you and online

Apply today to get started with getting the items you need using the easy option of lease-to-own. 

Frequently Asked Questions:

How does the Early Purchase Option work?

The due dates of your lease renewal payments are based on the pay dates you submit in your application. Once you make your first lease renewal payment, you have the option to change your payment frequency if needed. Additionally, early purchase options are available if you would like to own the item sooner. You may exercise one of the two early purchase options we offer. The first early purchase option is typically available for the first 90 days of the lease agreement (3 months in California). After the first early purchase option has passed, your second option is an early purchase discount based on your remaining renewal payments.

What payment methods can I use to make my lease renewal payments?

You have various ways you can make your lease renewal payments:

  • Automatically by ACH, which automatically processes from your bank account. 
  • You can also use a credit, debit card or most pre-paid cards to make payments and have those payments set up to process automatically. We accept Mastercard, Visa and Discover.

The content of this article is provided solely for general interest and should not be relied upon or construed as any form of advice, whether legal, financial, or otherwise. Receipt or use of this information does not create any sort of relationship between us.