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Frequently Asked Questions.
Who do I contact if I have a question about my lease?
Our customer service department can be reached at (801) 297-1982, Monday to Friday from 6:30 am to 7:00 pm MT and Saturday from 7:30 am to 3:30 pm MT.
We also have an online chat option, which can be accessed through our website Monday to Friday from 7:00 am to 9:00 pm MT and Saturday from 7:00 am to 7:00 pm MT.
Can I return the property?
Yes. If you’d like to return the property, please give our customer service department a call at (801) 297-1982 and we will work with you to find the best option.
Can I cancel my lease agreement?
You may cancel your lease at any time, without penalty. First, please contact our customer service department at (801) 297-1982. We will send you an email with instructions on how to complete the cancellation.
What if my merchandise is damaged or defective?
If your merchandise is damaged or defective, please contact our customer service department at (801) 297-1982 as soon as you notice the issue. We will work with you to find the best solution depending on the situation.
What if my merchandise is lost or stolen?
If your merchandise is lost or stolen, please contact our customer service department at (801) 297-1982 as soon as possible.
What if I received the wrong merchandise?
If you received the wrong merchandise, please call our customer service department at (801) 297-1982 and we will assist you.