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Frequently Asked Questions.

Our customer service department can be reached at (801) 297-1982, Monday to Friday from 6:30 am to 7:00 pm MT and Saturday from 7:30 am to 3:30 pm MT.

We also have an online chat option, which can be accessed through our website Monday to Friday from 7:00 am to 9:00 pm MT and Saturday from 7:00 am to 7:00 pm MT.

Yes. If you’d like to return the property, please give our customer service department a call at (801) 297-1982 and we will work with you to find the best option.

You may cancel your lease at any time, without penalty. First, please contact our customer service department at (801) 297-1982. We will send you an email with instructions on how to complete the cancellation.

If your merchandise is damaged or defective, please contact our customer service department at (801) 297-1982 as soon as you notice the issue. We will work with you to find the best solution depending on the situation.

If your merchandise is lost or stolen, please contact our customer service department at (801) 297-1982 as soon as possible.

If you received the wrong merchandise, please call our customer service department at (801) 297-1982 and we will assist you.

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(801) 297-1982

Mon-Fri: 6:00am–7:00pm MT
Sat: 7:00am–4:00pm MT

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Merchant partners can contact us at (801) 297-1984 or merchants@acima.com

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